privacy policy | Emeraldwater

1. Introduction

Emerald Water Canada ("Emerald Water", "we", "our", or "us") is committed to protecting your privacy

and safeguarding your personal information. We comply with the Personal Information Protection and

Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our website,

you consent to the practices described in this policy.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, billing and

shipping address, company name, payment details, custom bottle design submissions, and messages

submitted through forms. We may also automatically collect information such as IP address, browser

type, device information, pages visited, and cookies.

3. How We Use Your Information

We use your information to process and fulfill orders, provide customer support, process payments

securely, improve our website, send promotional communications (if opted in), and comply with legal

requirements.

4. Cookies & Tracking Technologies

Our website uses cookies to improve functionality, analyze traffic, enhance user experience, and

deliver relevant advertisements. You may disable cookies in your browser settings.

5. Payment Processing

All payments are processed through secure third-party payment providers. We do not store full credit

card information on our servers. Payment processors comply with PCI-DSS security standards.

6. Information Sharing

We do not sell personal information. We may share data with payment providers, shipping partners,

hosting services, marketing providers, or legal authorities when required by law.

7. Data Security

We implement appropriate safeguards to protect personal information from unauthorized access,

misuse, or disclosure. However, no internet transmission is completely secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill business purposes and legal

requirements, after which it is securely deleted or anonymized.

9. Your Rights (PIPEDA)

You have the right to access your personal information, request corrections, withdraw consent (where

applicable), and request deletion subject to legal restrictions.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy

practices.

11. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect

information from minors.12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

13. Contact Us

Emerald Water Canada